Mobile Diagnose Services (DX Mobile)
Increased plant availability and reliability ensured by condition monitoring
Mobile Services offer a flexible and cost-effective solution for Standard and Application-specific Gear Units. Measurements are carried out using hand-held devices on site by FLENDER service professionals at regular intervals or when required e.g. in troubleshooting cases. Data evaluation and diagnosis are carried out by our competent expert team.
Your benefits at a glance:
- Plannable maintenance activities
- Optimized spare parts management
- Reduced maintenance costs through early detection of wear-related anomalies
Remote Diagnose Service (DX2000 & DX4000)
Increased plant availability and reliability ensured by continuous monitoring and transparency
With online Condition Monitoring systems, FLENDER provides a diagnostic tool optimally tailored to the individual requirements of plant operators. Our Remote Monitoring Services enable condition-oriented maintenance. Diagnostic know-how from drive experts, combined with the Siemens SIPLUS CMS hardware, considerably expands the options of normal machine protection.
DX2000 is designed for applications such as belt conveyors, bucket elevators, compressors, pumps, water turbines and many others.
DX4000 is an optimal solution for demanding applications such as cement, cranes, mining. DX4000 is the right choice to monitor complex drive trains.
- Reduced maintenance costs through early detection of wear-related anomalies
- Avoiding failures caused by mechanical overloads
How it works:
- Online data collection and recording
- Transfer of the measured data to our Expert Center by secure data communication
- Qualified data analysis and diagnosis by our experts
- Concrete action recommendations as well as early warnings in the event of failure
Your benefits at a glance:
- Plannable maintenance activities
- Optimized spare parts management
Technical Support
Our specialists offer support in resolving any issues relating to functionality or the operation of products
Technical queries about products can arise at any time. Our specialists will provide you with individual technical support via telephone or e-mail for all questions concerning the function, handling, application and troubleshooting of Mechanical Drives products.
Your benefits at a glance:
- High planning reliability
- Optimal engineering efforts
- Improved availability of machinery
SPARE PARTS SERVICES
Quick support when you need spare parts
To be able to supply you with spare parts at short notice, we keep numerous spare parts in stock – ready to dispatch anywhere in the world. We are offering express delivery of parts for urgent cases.
Your benefits at a glance:
- Spare parts of original manufacturer quality
- Supply of spare parts on demand for up to 10 years after product discontinuation
Ersatzteile auf Abruf
Schneller Austausch von defekten Teilen dank individuell zusammengestellter Ersatzteilpakete
FLENDER bietet individuell abgestimmte Ersatzteil- und Reparaturpakete für Standard- und Applikations-Getriebe. Die Pakete sind bedarfsgerecht zusammengestellt und beinhalten die richtigen Komponenten samt passendem Montagezubehör für den konkreten Anwendungsfall. Um insbesondere teuren Anlagenstillständen vorzubeugen, können sich Anlagenbetreiber so vor Ort für den Fall der Fälle rüsten.
Ihre Vorteile auf einen Blick:
Planbare Reparaturen
Höhere Anlagenverfügbarkeit
Bessere Produktivität durch reduzierte Reparaturzeiten
Zuverlässige Ersatzteilverfügbarkeit
Broschüre Ersatzteilpakete für Großgetriebe
Info Ersatzteilpakete für Großgetriebe
Asset Optimization Service
Individuelle Lösungen zur Ersatzteilverfügbarkeit auf Basis einer Risikoanalyse gemeinsam mit dem Kunden
Um ein optimales Gleichgewicht zwischen Risikominderung und Anlagenverfügbarkeit sicherzustellen, bieten wir Ihnen individuelle Konzepte für die Verfügbarkeit von Ersatzteilen. Wir entwickeln maßgeschneiderte Handlungsempfehlungen auf Basis der Analyse des Anlagenbestandes sowie des verfügbaren Ersatzteilvorrats.
Ihre Vorteile auf einen Blick:
Optimierter Lagerbestand ermöglicht kurze Reaktionszeiten und somit maximale Anlagenverfügbarkeit
Kostensenkungen durch Reduktion des Ersatzteilvorrats
REPAIR SERVICES
Greater transparency with repair analysis
With repair analysis service we are offering a complete product assessment including recommendation for action as well as a preliminary estimation of repair cost and duration.
Your benefits at a glance:
- Transparency over the services carried out through reports
- Greater degree of planning reliability
STANDARD REPAIR
Our service specialists are the right people to contact in case your product develops a defect
The standard repair service includes all necessary measures to investigate the condition of a product and restore its functionalities through either repair or replacement of the damaged parts or assembly groups.
Your benefits at a glance:
- Repairs on the high-quality level of the manufacturer
- Transparency over the services carried out and the parts used through repair reports
- Worldwide network of certified workshops
GENERAL OVERHAUL
Enhanced productivity of machines and plants due to more efficient components
Within the general overhaul we assess the current condition of equipment, perform an oil change, replace all wearing and aging parts according to their specified lifetime and prepare a detailed report.
Your benefits at a glance:
- Prevention of downtimes due replacement of consumable parts
- Reduction of unscheduled plant down times
- More reliable production
- Improved plant availability
- Reduction of lifecycle costs
RETROFIT AND MODERNIZATION SERVICES
Retrofit existing products and systems with state-of-the-art technology
Often it is possible to replace legacy equipment with state-of-the-art products from FLENDER. In this case, best suitable gear units are selected from our current product range. If any modifications are necessary, these can be carried out at the FLENDER factory or on site. We are offering an option of extending the liability for defects period beyond the normal period
Your benefits at a glance:
- Optimal investment costs
- Increased equipment availability
- Improved spare parts availability for the actual product line
- Less maintenance effort for advanced product lifecycle
- Lower down time risks and reduced unplanned down time
FIELD AND MAINTENANCE SERVICES
Expert installation by FLENDER specialists for smooth operation of your equipment
Complex equipment needs to be expertly installed and commissioned to ensure its long lifetime. Our installation service includes gear units set up, fastening on the base plate, an establishment of the mechanical linkage with the neighbouring drive train components.
Your benefits at a glance:
- Highly flexible service and an excellent cost-benefit ratio thanks to worldwide network of specially trained personnel
- Extensive product know-how
COMMISSIONING
Expert commissioning by FLENDER specialists for smooth operation of your the equipment
Complex equipment needs to be expertly installed and commissioned to ensure its long lifetime. FLENDER is offering a worldwide network widely experienced commissioning personnel to provide you with this service which covers installation check, entire drive train alignment and connection to the power line, oil filling and a test run.
Your benefits at a glance:
- Highly flexible service and an excellent cost-benefit ratio thanks to worldwide network of specially trained personnel
- Extensive product know-how
INSPECTION
Scheduled maintenance downtimes instead of unscheduled production stoppages
Inspection and preventive maintenance need to be carried out regularly, especially on machinery operating continuously in a harsh environment. The goal of inspection service is to identify and assess the actual equipment condition by either visual inspection or endoscopic inspection of the internals. A final report with action recommendations is included.
Your benefits at a glance:
- Scheduled maintenance downtimes instead of unscheduled production outages
- Planning of inspection and preventive maintenance intervals to suit operating conditions
- Optimum plant and machine performance
CORRECTIVE MAINTENANCE
Corrective maintenance ensures optimum availability of industrial plants around the world
To resolve unplanned equipment downtimes as quickly as possible we are offering a fault correction service for your equipment worldwide – in the form of an emergency service if necessary. The scope of this service includes troubleshooting, error cause identification, repair or replacement of defective components and provision of a final report.
Your benefits at a glance:
- Improved plant availability
- Repairs on the high-quality level of the manufacturer
- Transparency over the services carried out and the parts used through repair reports
SPECIAL INVESTIGATION
Our experts always get to the bottom of the problem
If you wish to receive information on the error cause which goes beyond the scope of a standard repair, there is an option of ordering a special investigation. The purpose of a special investigation is not only to identify the failure cause but also to determine sustainable countermeasures.
Your benefits at a glance:
- Identification of fault causes
- Reduction in the incidence of expensive consequential and repeat faults
- Complete transparency when faults become costly
